Jump to content
News Ticker
  • Developer applications are still open
  • Helper applications are still open
  • ba-rp.net:7777
Sign in to follow this  
Giga

[INFO] Refund Appeal Guidelines

Recommended Posts

Giga
Image
 

Refund Appeal Guidelines

 
If, for some reasons, you lost your in-game items or assets caused by a server bug, you may be eligible to appeal for a refund, provided that the following requirements are met.

1. There must be a form of valid, unedited proof that shows that your account owns (not only possess) the targeted asset(s). In addition, you must use '/stats' to show your current account state.
2. The only acceptable platform of evidence are screenshots, videos, and confirmation from an administrator. The full screenshot/video is required, therefore cropped screenshots and videos are not valid. Chat logs and asking to check the server logs will not be considered. Screenshots must have the server HUD for date/time enabled.
3. You will need to post supporting evidence in the refund appeal, otherwise, the refund appeal will be rejected. We're not required to check over the logs for / evidence/ about your refund request.
4. You must use the format (thread title and request form) provided below. Any thread that does not use or follow the format will be archived at the discretion of the handling administrator or developer.
5. The decision of the handling administrator is final. Kindly refrain from re-posting refund appeals that was already denied.
 
If you cannot meet these requirements, please do not bother requesting a refund, otherwise the handling administrator reserves the right to close your request.

Requirements to be further expanded.
 

 
THREAD TITLE: [Type of Item Lost] Character Name

Choices for Type of Item: Cash, Property, Statistics, Weapon
 
Master Account Name:
Character Name:

Item Lost:
Brief description of how you lost the item:

Supporting Evidence:

 

Share this post


Link to post
Share on other sites
Giga
THREAD TITLE: [Type of Item] Character Name

Item Type Choices: Cash, Property, Statistics, Weapon

Share this post


Link to post
Share on other sites
Anomaly

The requirements for refund appeals are being changed. Added point 3 and some changes are made over point 2.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×